After our welcome and introductions, we'll then present information on 'Breaking down conflict' and 'Dispute resolution basics' - both subjects are the basis for mediation services we provide the community. We'll then provide key reminders and updates related to Oregon landlord and tenant law specific to MHP communities with emphasis on park rules and eviction situations. We will include several MHP 'case studies' from real cases we've handled over the past few years, engaging attendees on a variety of conflicts and how they were handled. Finally, we'll lay out three conflict management strategies and provide six tools for ready use by managers, including how to utilize neutral, third-party mediators. The workshop will be held at the Madras City Hall council work room located at 125 SW “E” Street, Madras OR 97741. For information, questions, or to RSVP to attend the workshop; call or email or office today!